他们能够接受不舒服的感觉。
In addition to not playing defense, Sacco also advises embracing every emotion during your conversations -- even feelings of discomfort or anger. "You need to get comfortable with being uncomfortable," Sacco says. "When you're having difficult conversations with people, if you want to be fully listening, that may be a hard thing for you to do but it's important to try."
除了不防御之外,萨科也建议去接受谈话过程中的每种情绪——甚至不舒服或者愤怒的感觉。“你需要接受不舒服的感觉,”萨科解释道。“当谈话变得艰难时,想要全力倾听或许很难,但是尝试这样做很重要。”
They're good leaders.
他们是好的领导者。
Research has shown that there's a direct correlation between strong leadership and strong listening skills -- and it really comes as no surprise. As Richard Branson, CEO of Virgin Group writes, the most effective leaders and entrepreneurs listen more than they speak:
研究表明强大的领导能力和强大的倾听能力是直接相关的——而且这真没什么意外的。正如维珍集团的首席执行官理查德·布兰森所写,最有效的领导者和企业家,总会多听少讲:
To be a good leader you have to be a great listener. Brilliant ideas can spring from the most unlikely places, so you should always keep your ears open for some shrewd advice. This can mean following online comments as closely as board meeting notes, or asking the frontline staff for their opinions as often as the CEOs. Get out there, listen to people, draw people out and learn from them.
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