They have an open mind.
他们头脑开放。
Great listeners know that every conversation they have isn't going to resolve a larger issue -- but it puts them one step closer to understanding the people they communicate with on a daily basis. "Listening isn't magic," Sacco explains. "If I have a conflict with my daughter, I still have a conflict -- but it puts you in a position where you can start to problem-solve. ... It allows each person to understand the other's thoughts."
优秀的倾听者知道,他们参与的每个对话不是能解决更大的难题——但对话让他们日益接近和自己交流的人。“倾听不是魔术,”萨科解释道。“如果我和女儿发生争执,争执仍然存在——但倾听让你能够开始解决问题。…它让每个人都能够了解其他人的想法。”
They're emotionally intelligent.
他们情商高。
Emotional intelligence, or the awareness of our emotions and the emotions of those around us, can help enhance any interaction -- especially when it comes to listening.
情商,或者对自己和周围人情绪的警觉,能够帮助提升互动——尤其在倾听的时候。
According to Travis Bradberry, author of Emotional Intelligence 2.0, cultivating a high "EQ" is paramount when sharpening your listening skills. And all it takes is practice and focus.
据《情商2.0》的作者特拉维·布拉德伯里所讲,培养高情商对提高倾听技能是至关重要的。而它所需的全部就是练习和专注。
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