疲惫的员工们通常都是最积极工作的。他们很急切想帮助团队中的任何人。他们并不只是想在你面前拍马屁或给你留下好印象,他们只是想要做些事情。他们可能会很直接(或暗地里)表示,“我并不知道我该做什么。”
Also listen for the mutters of, “I've done this all before,” or “I've been doing this for so long, I couldn't mess up if I tried.” This will clue you in that your employees need more challenges and opportunities to stretch their skills.
还有这些嘟囔,“我之前都做过这些工作了。”或“我做这些工作已经很久了,我已经不可能再搞砸了。”这样的话就暗示了你的员工需要更多的挑战和机遇以扩展自己的技能。
2. “I need your intervention”
2. “我需要您的参与。”
Generally, your employees want you to know that they’re fully capable of making smart decisions and dealing with the tough stuff. So when something isn't going according to plan — like a big sale that’s clearly going downhill or a client situation that’s about to explode — they may not be completely upfront about the situation with you, for fear of coming across as incompetent. But, that can often lead to escalated situations that put you both in a tough spot.
一般来说,员工们都希望老板知道他们是完全有能力做出明智决定和处理难题的。所以当计划中出现变化的时候(正如超市的清仓大减价,或与客户关系不协调),他们也许不能与你在前线并肩作战,以防遇到自己无法处理的难题。但是,这样也会让情况升级,让你们双方都处于困境。
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