4. “我需要指导。”
Few people like to admit that they need help. Employees won’t necessary come to you to announce their areas of weakness, asking for your help and expertise. Instead, they’ll go with the flow and hope their weaknesses or uncertainties go unnoticed.
很少人愿意承认自己需要帮忙。员工们不会在非必要的时候跟你谈论自己的弱点,或请求你帮助和专业指导。相反,他们会任其发展并希望自己的弱点或不确定性悄悄地溜走。
Some managers prefer to have their employees learn by trial and error, but in the end, that can cause a lot of frustration for both the employee, who feels like he or she isn't getting the necessary training, as well as you, who has to deal with the later effects of a poor performance.
有些管理者希望员工从反复的尝试和失败中获取经验,但最终,对于员工,他们会认为自己获得不必要的训练,以及管理者自己,还需要处理后续的反效果,都会造成很多不必要的麻烦。
Listen for it
请倾听。
Employees who don’t want to be caught doing something they’re unsure of will often volunteer others in their place: “I can do that if you need me to, but Alex really has more experience in that area.”
员工们都不希望被上司看到自己对任务存在不确定的表现,他们通常都会自愿帮助他人:“如果你需要我,我愿意为你完成,不过某某的确在这个领域有更多的经验。”
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