There should be no physical contact when greeting guests, and the hotel's visiting card should be presented with both hands. The restaurant menu and other hotel information should be offered in Mandarin, fruit should always be served in portions, never whole. Hot water should be served with meals, especially if the guests have ordered meat, and all rooms should have a kettle, even though guests often use them to cook noodles.

迎接中国客人时，应尽量避免肢体接触，酒店名片应该双手奉上。餐厅菜单、酒店信息将提供中文版本，水果应以小分量提供，而不是整只摆放。正餐时应提供热水，尤其是在客人点了肉食的时候。所有客房应备有水壶，尽管客人只是用其烧水煮泡面。

Furthermore, waiters should remember to serve the eldest or the most highly educated person first. They should never point with the finger, only with the hand.

此外，服务员应记住以长者或是学识最高的人为先。指向某人时绝对不能用手指，而要用手。

"Word of mouth counts for a lot in China," said Grötsch. "If a Chinese enjoys themselves somewhere, more will come. Often you can become Chinese-friendly without any great investment."

“在中国，口碑极其重要，”Grötsch说道。“如果一个中国人在某个地方玩得很开心，就会有更多的中国游客到来。无需多投资，你就能获得中国友好的认可。”

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