Confirming action 确认谈话内容

If you're making plans on the phone, be sure to confirm the details toward the end of the call. Begin with phrases like "Please let me confirm..." and "So, let me make sure I've got things straight..." and follow up with the details as you understand them. 这样双方都清晰明了，以免出现误解纠纷。

Closing the call 结束通话

Sometimes this can be the trickiest part of the conversation! It may be the time to offer some good wishes, such as good luck on that interview or hope you feel better soon if it's appropriate. Additionally, you may want to confirm any plans you've made: I'll see you on Friday, then. Sometimes it's easiest to just say you enjoyed speaking to the other person. Also, keep in mind that strategically saying the word well at the beginning of a sentence can indicate that you are ready to end the conversation: Well John, it's been a pleasure talking to you. 老外打算要结束电话的时候常常会说"谢谢"，这时你可就要注意了哦！

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