Tommy: Exactly. I read an article that said employees like Sandra cost the US economy up to $350 billion a year。
汤米:桑德拉又小题大做、喋喋不休了?
史蒂芬妮:我想是吧。她究竟怎么了?
汤米:这就是一个所谓 “橡皮族”的最佳范本。
史蒂芬妮:橡皮族?是说他们对工作失去了热情和野心吗?
汤米:没错。我读过一篇报道,说像桑德拉这样的员工每年给美国经济造成的损失高达3500亿美元。
你是职场中的“橡皮族”吗?“橡皮族”有些什么特征?
Characteristics of Disengaged Employee
Tend to concentrate on tasks other than the goals and outcomes they are expected to accomplish。
Do just enough work to get by. The disengaged adversely affect productivity simply because it takes them longer to produce. Simply, time is money。
Non-engaged employees are highly individualized and can have a collective effect on an organization’s profitability and performance。
Can adversely affect the organization in the manner in which they speak to clients and customers。
Disengaged employees can affect client satisfaction and increase customer attrition。
They rarely take the initiative and prefer to stay in the background。
They focus on accomplishing a task rather than achieving an outcome. Actively disengaged employees aren't just unhappy at work. They spread their discontentment to other employees。
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