去年,12306网站购票的验证码曾被无数用户吐槽。
To make consumer experience better, new steps have been taken to make 60 percent of the tickets bought online free of the verification procedure.
为了改善用户体验,今年12306网站采取新措施,近六成网络购票将无需输入验证码。
购票网站新功能 new functions at the website
新版12306网站增加了“正晚点”、“温馨服务”、“起售时间”、“约车”四个功能按钮。
与此同时,12306客户端开放接口首个出行服务合作伙伴也已上线。用户使用12306客户端购买火车票时,可直接预约首汽约车的车辆,实现“铁路+网约车”一站式出行。
New edition of 12306.cn incorporates four new services: checking if the trains are on schedule, start of tickets pre-sale period in all railway stations across the country, taxi hailing and other customer services.
新版12306网站增加了四项新服务:正晚点查询,各地火车票起售时间,约车以及其他服务。
Other services include VIP passenger reservation service, "Lost and Found", complaints on service quality and online purchase problems and directory of customer service call numbers.
其他服务包括:重点旅客预约、遗失物品查找、质量服务投诉、网络购票投诉、建议及客服电话查询等。
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