A year has gone by and now they’ve been sent a second bill for £500, just because they forgot to cancel the “free trial”.
Merton Council-and it’s not the only one-has sent a warning to all its schools saying,“Only in the very (easily missed) small print of the terms and conditions is it explained that, after the 14day trial, schools will be automatically signed for a twoyear contract with the company.”
“This will only be stopped if the teacher who requested the trial writes directly to PDC to cancel before the 14 days have expired (期满).The fee can be as much as hundreds of pounds, with the threat of debt recovery if they are not paid.”
Among the online complaints is this one from a teacher, “How disappointed I am that they will not even consider seriously renegotiating the invoice(清单).”
Rebecca Jordan of PDC Education said,“The whole purpose behind the free trial is that we have confidence in our business.This free trial period gives teachers the chance to see what is an offer without having to commit to a payment.”
Only a “very small number” of teachers have complained when they receive an invoice, she added.“Their only complaint is that they have not checked what they are signing up to but that is not our fault, the position is totally clear.The prices and the trial terms are clear to see on the online sign up page.”
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