It could also be because our society is very hierarchical. We intrinsically believe in inequality. Thomas Friedman may have hallucinations of a flat world but ours is vertical based on money, influence, education, caste, skin color, and the list goes on. We've all had the experience of waiting in a long line and seeing someone ushered through before us; no doubt a friend of the DM, GM, or PM. 'First come, first served' has little meaning here. It's more like 'VIP come, VIP served.' If I'm more important than you, why should I stand in line behind you? My time is more precious and my needs more valid. Surely I deserve it faster, and more of it too.
这种现象可能也归因于我们社会中很强的等级观念──因为我们笃信,人与人并不平等。或许托马斯・弗里德曼(Thomas Friedman)会幻想世界是平的,但我们的社会却按财富、权势、教育、地位、肤色等要素把人分作三六九等。我们都有过这样的经历:我们排着长长的队等待,却看到一些人先于我们得到服务──毫无疑问,这个人肯定是区域经理或是总经理的朋友,搞不好还是总理的朋友。“先到先得”的理论在这里可不大好使。这里的情况,更像是“大人物到,大人物得”。想想看,如果我比你更有权势,凭什么我要站在你后面排队?我的时间更宝贵,我的需求也更有说服力,我当然应该先得──而且得到更多。
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