5. Consider management a project or an end result. "Bad bosses see managing people as an event, rather than a process," Pogorzelski notes. "A once-a-year performance evaluation is an event. But real management is something that goes on every day, where you're constantly finding occasions to give feedback."
5. 将管理视为一个项目或最终结果。鲍格兹尔斯基发现:“糟糕的老板会将人员管理视为结果,而不是过程。一年一次的绩效评估是结果,但真正的管理应该体现在日常工作当中。管理者应该不断寻找机会给员工提供反馈。”
Listening helps, too. Pogorzelski observes that key people often start job hunting because "they're uncertain what's next for them in this company. If you create an environment where they feel they can tell you what they're hoping for -- international experience, for example -- you're less likely to lose them."
倾听也能有所帮助。鲍格兹尔斯基发现,许多优秀员工之所以开始寻找新工作,通常是因为“他们不确定未来在这家公司会有怎样的发展。如果管理者能创造一种环境,让员工感觉他们可以将自己所期望的条件提出来,比如国际经历等,优秀员工离开的可能性便会大幅降低。”
In the tech startups he advises, Pogorzelski says, "I recommend to top management that theycoach the people under them as often as possible, because coaching is a gift. If you put it that way -- if you say, 'I'm telling you this because I care about your success' -- people will respond by giving you their best work." Ideally, he adds, the coaching goes both ways. As a CEO interviewing potential new hires, "I look for people who will tell me I'm wrong. I want subordinates who aren't afraid to bring me bad news."
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