确实,许多提供培训的公司一直在努力压缩培训时间。由于年轻人可能会频繁跳槽,“有效培训和过度培训只有一线之差,”拉威尔表示。
But others are holding the line. Enterprise, the rental car company, has become a top employer for new college grads because of its extensive training. After a few weeks in the classroom, new hires spend 8-12 months in a structured program learning to manage an Enterprise location. "It's very transparent," says Marie Artim, vice president for talent acquisition at Enterprise. "They're seeing P&L statements, and learning what it takes to make an impact on them." Management trainees study and practice scheduling, customer service, and accounting. "It's business as a whole."
但也有许多公司仍然坚持提供培训。汽车租赁公司Enterprise凭借大量培训而成为最受大学毕业生欢迎的雇主。新员工会先在课堂中学习几周,然后会有8 – 12个月的时间参加一个结构化的培训项目,学习如何管理Enterprise的租车点。公司人力资源副总裁玛丽??阿蒂姆说:“整个过程非常透明。新员工们会看到损益表,了解哪些因素会影响到损益表。”管理培训生会学习和练习调度、客户服务与会计等能力。“它是一个整体。”
Such a long -- and expensive -- training process comes with its risks. There's nothing stopping a rival car rental company from trying to poach Enterprise's new managers after their first year. This "free rider" problem -- when rival companies can capitalize on one company's outsize investment in training -- discourages training in general as the average length of tenure at a company declines.
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