考虑他的回答。
c. Give feedback about his answer and then answer the question you’ve asked.
针对他的回答做出回应,然后回答你提出的这个问题。
d. Wait for him to respond. If he replies with a question, good. If he replies with a statement, repeat what he said and wait for him to elaborate.
等待他的回应。如果他用一个问题作为回应,很好。如果他用一段陈述作为回应,重复他所说的,然后等待他详细解释。
3. Are your statements scripted?
你讲话是不是像念稿子?
You’re going to make a sale, so you memorized your company’s sales script, even though your conversation partner isn’t really reacting based on what you’ve memorized. Confusion arises.
你要去推销某样东西,所以你背下了公司的销售文稿,尽管听你讲话的人对你所说的并没有做出真正的回应。你会感到很困惑。
Solution: Focus on building trust first. You can never seal a deal if your prospect doesn’t really trust you.
解决办法:首先专注于建立信任。如果你的客户不能真正信任你,你不可能卖出任何东西。
4. Do you hog the spotlight?
你是否霸占了聊天的焦点?
You walk way too much: about yourself, your job, your dreams and frustrations. Pretty soon, the person you’re talking too feels like he just attended a whole-day seminar about you.
【你不会聊天:10个常见的对话错误】相关文章:
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