Zanetti says her experience at IE was not satisfying. "Business schools don't treat you as a customer," she says. "Applicants should not forget that they are customers and are buying something. We were even insulted. One day we were in a meeting room and the professional career director said to us, 'Get out of here you scum.' It was funny to him. I told him, 'What's so funny? I am paying your salary.'"

萨内蒂对自己在企业学院的求学经历并不满意。“商学院没有把学生视为客户，”她说。“申请入学的人不该忘记自己的身份就是客户，学MBA就是在买东西。我们甚至还受到了侮辱。有一天，我们来到一间会议室，那里有位专职的职业规划管理主管对大家说：‘滚出去，你们这帮渣滓。’他这席话可真够逗的，我当即回敬他：‘干嘛开这种玩笑？你拿的薪水可是我给的。’”

She says that IE's director of career management also told students it was really hard to change industries with an MBA. "Yet they use it as a marketing claim," she points out. But it is really not true. You really have to fight to change industries. I did change industry but in the same job function."

她说，企业学院的职业管理主管还告诉学生，很难改变各行各业对MBA学位的看法的。“可他们用这作为一种营销宣传，”萨内蒂指出。“其实根本不是这样。你确实不得不为了转变业内看法而奋斗，我也改变了业内的成见，不过是利用同样的工作职能做到的。”

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