每当达拉斯的佩姬·本内特(Peggy Bennett)要帮她13岁的女儿克洛艾·弗里德曼(Chloe Friedman)做八年级物理和代数作业,到了最后俩人都会吵起来,克洛艾每次都说那不是老师讲的解法。本内特称这是个双输的局面。
Chloe says she was skeptical when her mom helped her sign up last month on Tutor.com, a New York City-based provider of on-demand tutoring. But after she logged on one evening for algebra help, a tutor, identified only by a first name and last initial, responded within a minute. Chloe says she was guided to figure out the answers, using text chat and an interactive 'whiteboard' that displayed their writing and calculations on a shared screen. After hearing nothing but typing for about 10 minutes, Ms. Bennett says she heard Chloe yell from the other room, 'They told me I did a good job!' Ms. Bennett adds, 'That was all that she needed.'
克洛艾说,一开始当她妈妈帮她在Tutor.com──一个纽约市的定制辅导网站上注册帐户的时候,她很怀疑这个网站能否帮上忙。但有一天晚上,她登上网站寻求一道代数题的解法,一个标注了姓氏缩写和名字的辅导老师不到一分钟就回覆了她。克洛艾说,她使用文本交谈,并在一块共享屏幕的白色书写板上写出运算过程,通过这种方式,她在指导下解出了答案。本内特说,只听敲击键盘的声音持续了十多分钟,接着克洛艾的房间里便传来一声欢呼:他们说我做对了!本内特补充道,这正是我女儿所需要的。
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