然而人工分析师不会轻易被犯罪分子的适应性策略骗过。因此我们采取混合的方法重新编写了软件,先由计算机标记出最可疑的交易,再由人工操作者作出最终判断。
This kind of man-machine symbiosis enabled PayPal to stay in business, which in turn enabled hundreds of thousands of small businesses to accept the payments they needed to thrive on the internet.
这种人机合作令Paypal得以维持经营,反过来又让几十万家小企业能够收到付款,令它们得以在互联网上茁壮成长。
It would have been impossible without the man-machine solution – even though most PayPal customers would never even hear about it, thinking of us simply as a software company. Fascinated by automation, most people still overlook the role that humans play in running software that would be worthless on its own.
尽管大多数Paypal客户以为我们只是一家软件公司,他们甚至从没听过人机合作解决方案,但没有它的话,我们不可能获得这样的成绩。大多数人因对自动化的着迷,而忽视人类在软件运行中的作用,忘记如果没有人类操作,软件自身毫无价值。
Venture capitalist Marc Andreessen has declared: “Software is eating the world.” But it is irrational to be so afraid of being devoured.
风险投资家马克•安德烈森(Marc Andreessen)曾宣称:“软件正吞噬整个世界。”但这种担心是缺乏理性的。
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