6.Agree with part of the criticism.
6. 同意一部分批评
When faced with criticism, most people focus on the part of the negative feedback that may not be true and ignore the rest. This doesn't solve any problems, and you don't learn anything. When you agree with one part of the criticism, you become open to learning. You don't have to agree with everything; even agreeing with one small aspect of the criticism will create an atmosphere of teamwork. The focus then can become how you'll work together to solve a problem, which will lessen your feeling of being attacked.
每当面对他人的批评,大多数人总会关注在那些有可能不是真实的负面的反馈,然而却忽视了其他的因素。这样不能解决任何问题,并且你什么也学不到。当你同意这些批评的一部分,那么你就会乐意去学习。你不必全盘接纳,哪怕你只对非常细小的一个方面产生共鸣,这样也能营造良好的合作氛围。那么随后的关注点就在于你们如何一起合作把问题解决了,这样会大大缓解那种被攻击的不良感觉。
7.Analyze and evaluate what you've heard.
7. 分析并衡量自己所听取的内容。
You need time to process the information, determine if it's a valid criticism and decide what you'll do to solve the problem or correct the mistake. If this is a complaint you've heard repeatedly, you should think about what you can learn from the situation so it doesn't happen again.
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