The restaurant business is a tough game - according to a study by Cornell University about 30% fail in their first year. So it's not surprising that restaurants have certain tactics to keep costs down and diner numbers up.
餐馆业的竞争十分激烈--据康奈尔大学的一项研究显示:30%的餐馆在营业第一年就会倒闭。所以餐馆用一些策略降低成本、吸引更多的顾客,也就没有什么大惊小怪的了。
Here are some of the ways eateries ensure success, according to Imogen Edwards-Jones (and her anonymous insider), who wrote the book Restaurant Babylon, available from Amazon.
Imogen Edwards-Jones(和她的匿名内部人士)写了一本叫做《巴比伦餐厅》的书,亚马逊网站上即可购买。据她所述,小饭馆有一些确保成功的方法。
DINERS WHO BOOK BY PHONE ARE PREFERRED…
打电话预订的顾客优先……
Apparently, people who book by email are less likely to show up so restaurants prefer customers who call to reserve a table. Email bookers also tend to be computer-literate and that may mean they're a blogger or a reviewer - always a worry for restaurants. They're also harder to track down if they leave without paying.
很显然,用邮件预约的客人不太可能会来餐馆吃饭,所以电话预约的客人有优先权。用邮件预约的人也往往会使用电脑,所以他/她可能是位博客或评论员--对餐馆来说总是个担忧。如果他们吃完不付钱就走,也很难再找到他们。
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