4. This should be easy
这个应该不难
What they hear: Its easy for most people. If you have trouble doing it, there is probably something wrong about you.
他们听到的是:这对大部分人来说都很简单,如果你觉得难,那就是你有问题了。
The level of difficulty is perceived differently by everyone, and everyone has their own Everest. If youre telling somebody that their job is easy, then youre undermining their contribution to society and youre telling them they dont deserve the salary they have.
难度标准对于每个人而言是不一样的,每个人都有自己珠穆朗玛峰。如果你告诉别人他们的工作很简单,其实无形中你在低估他们对社会的贡献,你就是在告诉他们不配拿到那么高的工资。
If someone is struggling and coming for help, then they have trust you enough to show you their weakness. Dont rub their face in it by saying This should be easy.
如果有人遇到问题需要帮助,他们正是因为信任你才会向你展现出自己的弱点。别再说这不难啊这样的话啦,跟扇他们耳光没啥区别。
Acknowledge the challenges that people encounter and value their commitment to overcome them.
了解人们面对的挑战,根据他们的能力帮助他们去克服。
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