因为我注意到真正值得讨论的是,这里志愿者都那么友好!当有些你认为本应该顺利得到的服务,却无法实现时,他们会畅快地告诉你的确无法提供,并为你提出其他解决方案。绝大多数我遇到的志愿者是如此热情地帮忙并且乐意同你沟通,即使是用蹩脚的英语。我记得,去看一场击剑比赛时,是在一个雨夜。那时,奥林匹克公园到处都找不到志愿者。我在周围寻找一圈,双眼不停扫视身边穿雨衣和打雨伞的身影,终于认出一个穿黄色志愿者外套的姑娘后,我立马跑过去。
“Sorry, do you know where this arena is?” I asked and showed her my ticket. “Oh it’s behind this stadium. You go there and turn left and it’s over there,” she said, pointing out the directions. I squinted in confusion. “Here, I’ll walk you over,” she said with a laugh. Yes, my savior! I thought. I thanked her and we started talking. Her name is Desiree Alves and she’s from Florida. She’s been working by the entrance bars for four days from 4PM to midnight and this was her first day off. Wow, I thought, she finally gets time away from directing people around and she’s still happy to walk me? I couldn’t help but smile.
“不好意思,请问你知道这场击剑比赛场馆在哪儿吗?”我一边问一边给她看了我的票。“哦,在这个体育场后面。你先往那儿走,左转,然后就在那儿“,她边说边指着方向。我迷惑地眯着眼睛望去。“这样吧,我带你走过去。”她笑着说。“好棒,你是我的救星!”我心里默默地想。我谢过她后我们便开始交谈。她的名字是西瑞阿尔维斯,来自美国佛罗里达州。她在入口处工作从每天下午4点一直到次日凌晨,已经4天了!这是她第一天休息。哇!我想,在她终于有时间不用四处引导人流时,她还乐意给我带路吗?我忍不住微笑。
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