假设你的小小决心是成为一名更善于与他人沟通的人。那么你的预期结果就应该考虑到,你希望这个决心对你的生意造成什么样的影响。要是你成为了一名更出色的沟通者,对于你本人而言有哪些好处?能否减少与员工的误解?能否提高团队士气?或者能否因为首次就能顺利交谈而提高工作效率?尽可能确定和细化你的预期结果。
You may have just one result, or it may be a combination of things that will make up the desired outcome of your resolution.
也许你只想达到一个结果,或者是多件事情综合起来构成了你的预期结果。
Step 2. Outline Actions to Take
第二步:描绘行动步骤
Now that you know what the outcome will look like, how will you achieve it? Each of your desired results should be lined up with individual actions.
既然现在你知道了自己的预期结果了,那么你怎么实现它?其实,每一个预期的结果都应该与每一个单独的行动步骤相匹配。
To reduce misunderstandings with your employees, for example, you need to communicate information thoroughly, clearly and in a timely manner.
比如说,为了减少与员工之间的误解,你有必要尽可能彻底、清晰并且及时地与他们沟通所有信息。
What do you need to do in order to accomplish this result? Perhaps you need to take a leadership/communication class or read a book about better communication with employees in order to improve your skills in this area. Or maybe, you need to create a checklist of things that have to happen in order to effectively communicate to your team (i.e., making a verbal announcement, sending a follow-up email recap to the announcement, asking employees to relay their understanding back to you, giving your team a chance to provide feedback, checking in consistently, etc.)
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