You press a button and wait for your elevator. How long before you get impatient and agitated? Theresa Christy says 20 seconds.
你按下按钮,等待电梯到来。等多长时间会让你觉得不耐烦、想发火?特蕾莎·克里斯蒂(Theresa Christy)说:20秒。
As a mathematician steeped in the theories of vertical transportation at Otis Elevator Co., Ms. Christy, 55, has spent a quarter-century developing systems that make elevators run as perfectly as possible─which means getting most riders into a car in less than 20 seconds. 'Traditionally, the wait time is the most important factor,' she says. 'The thing people hate the most is waiting.'
作为奥的斯电梯公司(Otis Elevator Co.)精通垂直交通理论的数学家,55岁的克里斯蒂在25年的时间里致力于开发让电梯运行尽善尽美的系统──也就是说,在20秒之内让大多数乘客进入电梯。她说,传统上而言,等待时间是最重要的因素,人们最讨厌的事情就是等待。
Developed in the 19th century, elevators transformed urban living, real estate markets and skylines around the world. As an Otis research fellow, Ms. Christy gets to work on the toughest problems and on signature projects like the 1,483-foot-high Petronas Towers in Malaysia, for a time the world's tallest building.
出现于19世纪的电梯令城市生活、房地产市场和世界各地的城市面貌都发生了变化。作为奥的斯的研究人员,克里斯蒂需要解决最棘手的问题,并参与了诸多知名项目,比如高1,483英尺(约合452米)、曾经一度为世界最高建筑的马来西亚双子塔(Petronas Towers)。
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