Russell Zimmerman, executive director of the Australian Retailers Association, said that while he had heard of clothing stores charging customers to try on clothes, he had never known a shop to charge a browsing fee.
"If I walked into the store and was told I was going to be charged to browse my immediate reaction would be to leave," he said.
"You are missing the opportunity for the browsing customer to actually buy from you."
He suggested Georgina would more likely put people off visiting her shop. Smaller stores should emphasise their unique selling point and offer good customer service to entice more business, he suggested.
澳大利亚一家不含谷蛋白和小麦的食品专卖店因为向那些只看不买的顾客收取5澳元(3.5英镑)的费用而受到抨击。
布里斯班市的Celiac Supplies食品店老板抱怨说,太多人进商店是为了看哪些产品是不含谷蛋白和小麦的,然后去其他地方购买这些产品。
该店的橱窗贴了一张告示,告知顾客要收取“观赏费”,并解释了原因。
上传这一告示图片的红迪网用户BarrettFox说:“他们明天开门的时候我就会知道自己可以走进走出多少次而不用付观赏费。”
该店老板乔治娜说,每周有60人走进商店,向她询问有关她的产品的问题,然后去其他地方购买。
她说:“我的工作量很大却没有得到报偿。我开店不是为了给科斯超市和伍尔沃斯食品店提供慈善服务让它们赚更多钱的。”
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