实用社交课堂：11种方式做一个主动倾听的人_BEC初级作文

实用社交课堂：11种方式做一个主动倾听的人

It’s disrespectful and distracting.

这很无理，而且会让讲话者分心。

8. Reflect back

反馈

Restate, but don’t repeat verbatim. Paraphrase what you think the other party is saying with responses such as: “What I’m hearing is…” or “Let me see if I’m following you…” Reflecting back what you’ve heard signals that you’re attempting to understand fully.

重申，而不是逐字重复。用你的方式讲出对方的话，比如：“我听到的是……” 或者“我让想想，我理解你的意思应该是……”反映你听到的信息表明了你的充分了解。

9. Clarify

澄清

Ask relevant questions to make sure you understand. Make them open-ended questions, if possible. A “yes” or “no” may confirm, but an explanation offers more information. Probe for feelings.Sometimes the emotions behind the words are more important than the words themselves when someone is seeking to be understood.

为了确保理解，提问相关的问题。如果可以的话，问题需要是开放式的。一个“是”或者“不”可以确认，但是解释会提供更多的信息。寻求意见。有时，如果有人想要被理解，言语后的情感比言语本身更重要。

10. Keep an open-mind

保持开放的心态

Defer judgments, whether agreement or disagreement and don’t make assumptions. Wait until the speaker is finished before formulating opinions. It’s so hard not to think about what you’re going to say next, especially if there’s disagreement, but you miss what is being said if you’re thinking about your own response.