Conventional business wisdom is big on perfection. We are constantly exhorted to give 100 per cent – or even a mathematically impossible 110 per cent. But is this really the absolute virtue it is held up to be? Or is there a case to be made for doing a “good enough” job most of the time?
在工作中,人们通常认为,追求完美是项美德。我们常常被鼓励做到100%完美,甚至110%完美——哪怕这在数学上是不可能的。但追求完美真的像人们所说的那样,是绝对的美德吗?抑或,我们有理由认为,大多数时候只需要做到“足够好”?
There are two well-known rules that suggest the latter is valid. The first is the Pareto Principle (or the 80-20 rule), which states that 80 per cent of consequences stem from 20 per cent of causes. The second is the law of diminishing returns, which suggests that, as you near 100 per cent, you expend proportionally more effort on the remaining work.
有两条著名的法则表明,后一种看法是合理的。第一条是“帕累托法则”(又名“二八法则”),该法则称,80%的结果取决于20%的原因。第二条是“收益递减法则”,根据该法则,工作完成得越接近完美,为完成剩余工作所需付出的努力就越大。
Graham Allcott, author of How to be a Productivity Ninja, says that people often look at tasks the wrong way – they focus on the detail of what they are doing, rather than the impact it has. “It is actually far more practical to think in terms of the 80-20 rule and focus ruthlessly on doing things that have the greatest impact.”
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