In today´s article I´d like to share with you my thoughts and what I consider being the most important principles to build, regain, and sustain trust:
今天的文章中,我将向大家分享自己的想法以及我所认为的建立、重获和维持信任的重要原则:
Walk Your Talk. Mean what you say and keep your word. Deliver your committed tasks and duties on time and in full. Be consistent and reliable. Arrive promptly to meetings. If you might risk missing an agreed timeline, proactively communicate and explain it, apologize and come forward with a new proposal. Try not missing it a second time to protect your reputation.
言而有信。对于自己说的话认真对待并且信守诺言。准时完成自己所有的工作和任务。坚持不懈,诚实可信。开会准时到。你可能不得已要错过一个约定的时间,提前说明并解释,道歉,提出一个新的建议。要保住自己的声誉,不要第二次错过约会。
Communicate Frequently And Openly. Direct, quick, accurate, and honest communication builds trust. Share regularly with others. This underlines that you have no hidden agenda. Address possible trust issues within a team in an open and prompt manner. In this context also crucial to develop and possess good active listening skills.
经常坦诚地沟通。直接、迅速、准确、诚实的沟通能建立信任。经常和他人进行沟通说明你没有隐瞒他人。开诚布公地向团队其他成员汇报事情,让他们信服。在这种情况下,拥有和培养一种积极主动的聆听技巧也很重要。
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