“Especially with the Affordable Care Act,” he added, “there’s been a big shift in medicine toward patient satisfaction and patient-centered care.” And collecting some information on patients’ personalities might be one way of fostering better relationships between patients and doctors: “the question would be, can the doctor use that information to better understand the patient, better understand how to approach them, how to interpret their behavior?” As Dr. Chapman, Dr. Roberts, and Paul Duberstein write in a 2011 review article in the Journal of Aging Research:
“尤其随着《合理医疗费用法案》(Affordable Care Act)的出台,”他还说,“在医疗领域出现了向重视病人满意度,以及提供以病人为中心的医疗服务的重大转变。”此外,搜集某些关于患者个性特征的信息可以帮助建立更好的医患关系:“问题是,医生能否通过这些信息更好地理解病人,更好地懂得如何接触他们、如何解读他们的行为?”查普曼、罗伯茨和保罗·杜伯斯坦(Paul Duberstein)在2011年刊登在《衰老研究杂志》(Journal of Aging Research)上的一篇综述文章中写道:
“Personality assessment could improve the provision of patient-centered care because the physicians better understand how to approach and interact with different kinds of patients. The mere presence of these assessment tools in primary care waiting rooms would convey to patients that the provision of high quality health care is not solely about ordering diagnostic tests, arriving at the correct diagnosis, and prescribing appropriate treatments. It is also about expressing concern and empathy and understanding the patient’s perspective.”
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