This was not the first time, even this month, that an airline passenger in China has opened an airplane's emergency exit in a non-emergency situation. More broadly, dramatic incidents of customer dissatisfaction with air travel are remarkably common in the country. After I moved to China in 2004, I witnessed the following over the course of six years, during which I took dozens of domestic flights:

这已经不是乘客第一次自己开启安全门了，就在这个月还有一位中国乘客在非紧急情况下开启安全门。目前在中国，乘客因不满机场服务而造成各种问题的事件经常发生。我2004年来到中国后，在六年时间坐过的几十次国内航班中，我亲眼见到了很多这样的事件：

•A passenger leaping on top of a check-in counter and lunging for a staff member who, for whatever reason, would not issue him a boarding pass. He was restrained before he could reach her.

一位乘客称机场工作人员不给他办理登机牌而跳上值机柜台。随后被制服。

•A group of 25 adults standing on top of a tables positioned near a gate, waving their jackets like fans waving towels at a football game, and chanting. Their flight was delayed without explanation.

25个成年人在登机口旁边放几张桌子然后站上去，像球迷在看球赛时挥舞毛巾一样，他们边喊边挥着手中的外套。而这样做的原因只是因为自己所坐的航班无故晚点。

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