"We need to do something different to change the trajectory of our business we have to stay relevant with our customers," Frost said.
弗罗斯特还表示:"我们需要标新立异,从而改变生意轨迹。我们的商业要与顾客相关。"
There is even a new station devoted to preparing the Create Your Taste menu items and with a different look. The items take a little longer to prepare and then they're delivered to your table.
麦当劳甚至还有个新的门店正在筹备"我创我味来"菜单选项,显示的样子也有点不一样。(与排队点餐的食物相比)顾客在自助点餐机上点的那些食物需要更长的时间来准备,然后所点的食物就会被送上餐桌了。
"Yeah, I like that option, too, sit down, maybe do a little reading wait for it to come," Fettner said.
费特纳尔称:"对,我也喜欢这种(点餐)选择。也许坐下读会儿书,我就能等到汉堡送上来了。"
But what about that self-ordering kiosk?
但关于自助点餐机的反馈如何呢?
"Little bit of a learning curve, but it's kind of playing with an iPad," said Fettner.
费特纳尔表示:"需要学习一下(如何操作),但这就像是在玩iPad。"
"It's better than standing in line and trying to do it with everybody else. Plus it comes with a nice little basket, it's a little nicer dinning," said David Fowler.
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