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职场必知的10个电邮礼仪

4. Use professional salutations.

使用专业的正式称谓

职场必知的10个电邮礼仪

Don't use laid-back, colloquial expressions like, "Hey you guys," "Yo," or "Hi folks."

不要使用懒散或者口语的表达，比如“嘿哥们儿“哟或者是“嗨伙计。

"The relaxed nature of our writings should not affect the salutation in an email," she says. "Hey is a very informal salutation and generally it should not be used in the workplace. And Yo is not okay either. Use Hi or Hello instead."

她说：“我们写作上轻松自然的语气不应该影响到一封邮件里的正式称谓。嘿(hey)是一个非常不正式的称谓，一般地，它不应该在工作场合使用。‘哟’(Yo)也不可以。要使用嗨(Hi)或者哈罗(Hello)。

She also advises against shortening anyone's name. Say "Hi Michael," unless you're certain he prefers to be called "Mike."

她同时也建议不要缩写任何人的名字。一般应该说“嗨!Michael，除非你确定他更喜欢被称呼为“Mike。

5. Reply to your emails — even if the email wasn't intended for you.

要回复你收到的邮件，即使那封邮件不是写给你的。

职场必知的10个电邮礼仪

It's difficult to reply to every email message ever sent to you, but you should try to, Pachter says. This includes when the email was accidentally sent to you, especially if the sender is expecting a reply. A reply isn't necessary but serves as good email etiquette, especially if this person works in the same company or industry as you.