B:We request a 10% payment at the time of ordering.
我方要求订货时交纳10%的预付款。
售后问题
海淘一族也不是顺风顺水的,遇到售后问题怎么办,以下这些表达可以帮助你和国外客服沟通。
账号登陆出现问题
►My account is (账号邮箱), and I can't log on with my password. Could you please help check my account and confirm my registration status? Thanks.
我的账号是xxx,现在用我的密码无法登陆账号,能否帮我查看一下账号注册状态?谢谢。
催促网站发货
►My order number is (订单号), which was placed on (订单日期). I kindly request you accelerate the processing. Thanks.
我的订单号是XXX,某月某日下单,请快一点发货谢谢。
要求发货合箱
►My order number is (订单号), which was placed on (订单日期). I'm writing to ask if you could ship all things that I ordered in a single package, instead of separating them into several packages. Thank you.
我的订单号是XXX,某月某日下单。我想询问一下是否可以把我的订单都合在一起发货,不要分开发货,谢谢。
申请退货
►My order number is (订单号), which was placed on (订单日期). I'd like to return the item as the color is different from what I expected. Could you offer me free shipping label so that I can return it? Thanks.
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