第二件事是,我意识到,虽然有太多无用的笼统反馈(不,我不想评价我在希斯罗机场5号航站楼的安检体验),但几乎没有能够帮助我们改进的具体反馈。
Not long ago I got an email from a man who had been in the audience of a speech I had just given.
不久前,我收到了一封邮件,我在那之前刚刚发表了一次演讲,邮件是一名观众发给我的。
You really need to sort that hair/reading glasses challenge, he wrote.
你真的需要搞定头发/老花镜的挑战,
Every time you put your reading glasses on, your hair falls over your left eye and you then keep having to flick it out of the way — it looks most amusing, but must be awkward!! As a regular presenter, I always like to get feedback.
他写道,每次当你戴上老花镜,你的头发就会遮住你的左眼,然后你就会不停地把头发撩开——这看起来极其好笑,但肯定很尴尬!!作为一个定期发表演讲的人,我总是喜欢得到反馈。
Hope you don’t mind me pointing it out!
希望你不介意我把这一点指出来!
I did mind his pointing it out.
我的确介意。
Unlike him, I never like to get feedback, unless it is entirely positive.
和他不一样,我从不喜欢得到反馈,除非这些反馈是完全正面的。
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