首先,求助者应该意识到回应求助要求对提供帮助者存在负面作用。所以应避免同一天内多次向同一个人寻求帮助。
Second, help-seekers may be better served if they search for solutions by first consulting resources such as manuals and websites. Doing so is likely to improve their self-efficacy and learning while safeguarding helpers’ time and resources.
第二,求助者在求助前先搜寻说明书或网站资源会得到更好的帮助。这样做也能提高自我效率和学习能力,同时也顾及了提供帮助者的时间和资源。
Third, help-seekers can facilitate the replenishing effects of helping by expressing gratitude and by explaining to helpers how their actions benefited help-seekers’ work and day. While saying “thank you” may sound obvious, we’re less likely to express thanks at work than anywhere else. Expressed gratitude boosts helpers’ affective resources and may offset some of the depleting effects of helping.
第三,求助者通过对提供帮助者表达感谢并解释自己如何因此受益匪浅,可以使提供帮助者精力得到补充。说声“谢谢”听起来平淡无奇,然而我们在工作时很少有表达感谢的习惯。表达感谢可以使提供帮助者的情感资源激增,并缓解其筋疲力尽之感。
In sum, providing help is without doubt a critical behavior in every workplace. It is important, however, to remember that it comes with a cost.
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★ 英语科普文选:Local Area Network(局域网)
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