The airline said in a statement that the flight was overbooked, and that no passengers agreed to voluntarily give up their seats. United said airline representatives chose four passengers to leave the plane at random based on ticket class, frequent flier status and check-in time, and that one man selected refused to leave his seat.
美联航在一份声明中表示,该航班出现超售,且没有乘客愿意自愿放弃座位。美联航称,地勤人员根据机票的舱位、是否为常飞旅客以及办理登记手续的时间随机选择让4名乘客下飞机,而被选中的一名男子拒绝离开自己的座位。
Officials then requested the assistance of law enforcement, who forcibly removed the man. Four crew members needed to get on the flight in order to work another one in Louisville or else that flight would be canceled, airline spokeswoman Maddie King said.
美联航员工随后要求执法者协助,该男子被执法者强行带下飞机。美联航发言人麦蒂•金表示,四名机组成员需要搭乘这趟航班到路易斯维尔市的另一趟航班上工作,否则那趟航班将被取消。
The Chicago aviation department said later that one of the officers did not follow protocol and had been placed on leave pending a review. Federal transportation officials said they were reviewing whether United complied with overbook rules.
芝加哥航空局随后表示,其中一名警员违规执法,已被停职等待审查。联邦运输局的官员表示,他们正在审查美联航是否遵守了超售机票的规定。
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