Being a non-profit organization, the clinic realized an operating revenue of 8.4 billion U.S. dollars and an operating income of 330 million dollars in 2017, thanks to its patient-first culture.
"We did not have shareholders. Every surplus we have, we reinvested into the organization for the betterment of patient care," Mihaljevic said. "Our primary mission here is to take care of our patients and to serve as many patients as possible."
Cleveland Clinic is also renowned for its medical research in a diversity of areas, especially in the cardiovascular area.
"We probably produce more knowledge than any other healthcare organization or an academic institution in the world when it comes to research for cardiovascular disease," said Mihaljevic.
Investing about a quarter of a billion dollars into research a year, the clinic also excels in urology, cancer care, orthopedics, rheumatology management of gastrointestinal diseases.
"We also have a very active, a research residency in cancer genomics, inflammation and brain disease," Mihaljevic added.
PARTNERSHIP WITH CHINA
The cooperation with a Chinese medical group marks Cleveland Clinic's first foray into China. Patients in Shanghai now have access to healthcare materials prepared by experts at Cleveland Clinic on conditions and various treatment options, and can connect with Cleveland Clinic specialists to obtain opinions through distance health technologies.
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