“在Google,我们的默认模式是分享一切信息”,他说,“从信息的角度,我们赋予每个人平等的权利。在互联网时代,力量源于分享信息,而不是囤积它们。员工们希望被信任,而讨厌被惊讶到。”一个完全透明的政策可以满足他们的需求。
#3 Every word matters.
#3 字字如金
A leader’s words should always be thoughtful and precise - everything you say will be interpreted. “Be crisp and direct and choose each word wisely,” Rosenberg advises. “Communication isn’t rambling on in long-winded emails or spewing out every thought that comes to your head.” He quotes author Elmore Leonard. When asked what has made him so successful as a writer, Leonard famously said, “I leave out the parts that people skip.”
一个领导人的话应该是考虑周全而且精准的——你的一切言语都会被演绎。“干脆、直接、聪明地选择每一个词语”,Rosenberg 这样,他还引用了作家Elmore Leonard 的话,“沟通不是来自一封封长长的邮件,也不是我们脑子里冒出的每一个念头。”当Leonard 被问起如何成为这么成功的作家,他说:“因为我省略了人们忽略的内容。”
#4 Tell stories.
#4 把故事讲好
Great leaders are great teachers. And great teachers are great storytellers. “Narrative is how we learn. If you want to be a leader, you will teach and tell stories. The two are inseparable.”
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