More fundamentally, there is little point in asking employees whether they are happy or not. The answer surely depends on who is asking, on what mood the subject is in, on their temperament and on what they consider “happy” to mean. To aggregate 260,000 unreliable answers and then treat the result as data on a par with tier one capital, is really quite frightening.
更为根本的是,询问员工是否快乐几乎毫无意义。答案当然取决于谁在问,取决于受访者的心情,取决于他们的脾气秉性以及他们认为“快乐”是什么。汇集26万份不可靠的答案,并认为其结果可与一级资本充足率相提并论,真是相当的可怕。
Underlying it all is something even more basic. Should employers even aim to make their staff happy? I’m with Freud on this one. He said it wasn’t possible to make people happy; the best that could be hoped for was normal unhappiness.
在这一切之下还有更为根本的东西。雇主的目标应该设定在使他们的员工快乐吗?在这一点上,我赞同弗洛伊德(Freud)的意见。弗洛伊德说,让人快乐是不可能的;人们所能期待的最好结果是正常的不快乐。
This should be the goal at work too. Banks, and all other employers, should try to become places where employees are not abnormally unhappy.
这也应当成为职场的目标。银行及其他所有雇主都应尽力不要变成让员工异常不快乐的地方。
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