还有第三个指标,虽然它不那么客观、也更难以衡量,但可能比前两个还要重要。那就是追踪员工在工作中有多少朋友。所有关于总体快乐的数据都显示出,好友的数量与快乐之间有着很强的相关性;在办公室内无疑也是如此——至少对于我是成立的。我在工作中从未有过异常不快乐,主要原因就是我在同事中交了三个真正的朋友。
If Wells Fargo produced such a statistic, I doubt if it would tell the regulator whether a scandal was round the corner. But it would tell us something profound about its bankers’ happiness or lack of it, and it would give prospective employees an excellent idea as to whether they would like to work there, or not.
如果富国银行进行这样的统计,我不确定它是否能告诉监管者很快就要发生丑闻。但它能让我们深刻了解该行员工快乐与否,而且它能给拿不准是否想在该行工作的潜在员工一个极好的建议。
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