就连它的前提假定都是有问题的。那些声称自己快乐的员工做坏事的可能性真的更小吗?没有数据证明这一点;也没有任何显而易见的理由支持应该如此。如果让银行家快乐的是冒险和赚钱,那当他们做坏事时甚至会更快乐——假设做坏事可以让他们赚得盆满钵满。此外,如果你是那种不在意从你所在的银行骗走数十亿美元的人,你就不会担心在员工满意度调查中给出有误导性的答案。
As for the numbers themselves, they look too good to be true. I don’t believe for a moment that the happy outnumber the grumpy by eight to one among Wells Fargo’s 260,000 people, nor is it likely that a ratio could double in such a short time.
至于数字本身,它们看起来完美得令人难以置信。我一点也不相信富国银行的26万员工中,快乐员工与暴躁员工人数之比可以达到8:1,而且一个比率也不太可能在那么短的时间内翻一番。
According to a Gallup survey of 25m workers there are twice as many unhappy as happy ones in the world. I am lucky to work in one of the happiest places in Britain: FT journalists are generally treated well, management is light and (reasonably) benign and people are mostly doing something that they love. But the ratio of happy to grumpy? Looking around at my colleagues I’d put it at 4:1 at best.
盖洛普(Gallup)针对2500万名员工的调查显示,全世界不快乐员工的人数是快乐员工的两倍。我很幸运能在英国最快乐的地方之一工作:在英国《金融时报》,记者普遍待遇不错,管理宽松且(相当)温和,员工大都做着自己喜欢做的事。但这里的快乐暴躁率是多少呢?环顾我的同事们,我最多给出4:1的比率。
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