人们普遍认为,硅谷科技巨头在一场技术争议中可以压制政府,但企业也面临着一个重要的限制。追求安全特性,往往要付出产品变得更慢、更迟钝的代价。
Apple’s brand is built around creating products that are sleek and intuitive. A security solution that defeats the F.B.I. is unworkable if it frustrates consumers. One of the impediments to encrypting all the data in Apple’s iCloud servers, for instance, has been finding a way to ensure that customers can easily retrieve and recover photos and other information stored there.
苹果通过创造流畅且顺应直觉的产品来建立其品牌形象。如果一个能击败FBI的安全解决方案会令消费者感到困扰,那就是不可取的。例如,将苹果iCloud服务器上的所有数据加密就会造成困难,其中一点是要找到一种办法,让用户可以方便地找回密码,恢复存储于其中的照片和其他信息。
“Telling a member of the public that they’re going to lose all the family photos they’ve ever taken because they forgot their password is a really tough sell,” Mr. Soghoian said. “A company wants to sell products to the public.”
“要对一个公众人士说,由于他们忘记了密码,他们迄今为止拍下的家庭照片将全部丢失,那可是说不过去的,”索戈延说。“企业终归是要向公众出售产品。”
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