不要等到一切皆完美,要早交付,多交付。让用户帮你“升级”。2008 年Chrome发布时,每6周谷歌就会推出一个改进版。“现在Chrome 用这种办法已经在许多国家攀上了浏览器No.1的位置,” Kallayil 说:“你的产品也许并不完美,但请相信,用户会把完美还给你的。”
6. GIVE EMPLOYEES 20 PERCENT TIME
6、给员工20%的自由时间
Give employees 20 percent of their work time to pursue projects they are passionate about, even if it is outside the core job or core mission of the company. "They will delight you with their creative thinking," Kallayil promises. At Google, engineers and project managers have the freedom to set aside one day a week to work on a favorite idea. Many can wind up as products or product improvements. Case in point: an engineer planning a trip to Spain found that he could not get a close-up view of the hotel since the road was too narrow for the Google Street View car to enter. He later adapted a Street View camera to fit on a specially-made Google tricycle to go places too narrow for a car and tourist locations that ban autos from approaching the premises.
赋予员工20%的工作时间来从事自己热爱的项目,哪怕该项目并不在公司的核心任务或使命范围。“他们会用自己的创意思考来愉悦你,” Kallayil 保证说。在谷歌,工程师和项目经理每周有一天的自由时间去折腾自己喜欢的创意。这些创意里面有很多最后都转化成了产品或产品改进。一个很好的例子是:一位计划去西班牙旅游的工程师发现自己无法获得入驻旅店的近景,因为所在街道太窄,街景车进不去。后来他改装了街景摄像机,装上特制的谷歌三轮车,用来到汽车进不去或不给进的旅游景点拍摄。
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