“Shared services and business process outsourcing can be used to reduce the operating costs of finance, says Paul van Kessel, Ernst and Young Advisory Global IT Risk and Assurance leader, “but deciding when to use them can be fraught with challenges. CFOs need to learn from the success and failures of others.
安永(Ernst and Young Advisory)全球IT风险咨询服务主管保罗·范·凯赛尔(Paul van Kessel)表示:“共享服务和企业流程外包可以降低财务运营成本,但人们可能很难决定何时使用它们。首席财务官们需要借鉴别人的成功和失败经验。
“The key benefits of business process outsourcing [BPO] are obvious. It allows organisations to focus on their core activity and, in addition, cost savings can be achieved. BPO also brings significant risks to organisations. Key risks include data security, compliance and quality issues. The key to success is solid supplier management and third party reporting.
“企业流程外包(BPO)的主要益处是显而易见的。它可以让企业专注于核心事务,而且可以节省开支。BPO也给企业带来巨大的风险,主要包括数据安全、合规和质量问题。取得成功的关键是可靠的供应商管理和第三方报告。
Matthew Buckley from EMC, a data storage company agrees. “The challenge for CFOs, in determining which processes are appropriate for outsourcing, often comes down to evaluating the appropriate level of risk.
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