Jemma, who's single, said: "I know I've been a completely moron, but Facebook are being ridiculous. I've been locked out of my account for five weeks now and have lost all of my photos, messages and precious memories.

至今单身的杰玛说道：“我知道自己就是个十足的傻子，但脸书也实在荒唐。我的账户都被封了5周了，里面所有的照片、信息还有珍贵的记忆都不复存在了。

"So many people set up accounts in fake names so random people can't add them or so they don't have to awkwardly decline requests from people they know but don't want to be 'friends' with.

“现在很多人的账户名都是假的，以防止被随便某个人添加好友，也免去拒绝那些虽然认识却不想加为自己好友的人的尴尬。

"But Facebook have been over the top, they should be able to tell it's a genuine account but just under a fake name, I can't believe I am being punished like this."

“但是脸书实在太过分了，他们应当能够辨别出这是个用假名字注册的真实账户。我无法相信自己会遭到这样的惩罚。

Poor Jemma has even had to order bank cards and a driving license with her new name on them.

可怜的杰玛甚至不得不更换了写有新名字的银行卡和驾照。

Despite sending the documents over to Facebook, she has only received automated responses saying they will 'look into' her problem.

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