Third, nothing is someone's else's problem.
第三, 以身作则。
When I started my career, I observed people in leadership roles and thought, "They're so lucky. They have so much control." So imagine my surprise when I took a course in business school on leadership and was told that as you get more senior, you are more dependent on other people. At the time, I thought my professors were wrong.
当我刚入职场时,我观察那些身处领导岗位的人时会想,“他们太幸运了,他们有那么大的掌控力。”所以你们可以想象的到,当我在商学院选修领导力课程时被告知,职位越高将会越依赖他人时,我有多么的惊讶。说实话,那时候我认为教授讲的是错的。
They were right. I am dependent on my sales team... not the other way around. If they fall short, it is my mistake. As a leader, what I can accomplish is not just what I can do myself but what everyone on my team does.
其实教授讲的是对的。我依赖我的销售团队,而不是反过来。如果他们达不到销售目标,是我的责任。作为领导者,我所要实现的不仅是竭尽个人之所能,而是要让我的团队中的所有人发挥自己的能力。
Companies in every country operate in ways that are right for their cultures. But I believe that there are some principles of leadership that are universal -- and one of those is that it is better to inspire than to direct. Yes, people will do what their bosses tell them to do in most organizations. But great leaders do not just want to secure compliance. They want to elicit genuine enthusiasm, complete trust, and real dedication. They don't just win the minds of their teams, they win their hearts. If they believe in your organization's mission and they believe in you, they will not only do their daily tasks well, but they will do them with true passion.
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