该基地与总部位于加利福尼亚州圣何塞(San Jose)的工程管理咨询与软件公司Realization合作,减少了维修基地内接受维修的飞机数量。举例来说,他们将其中一类飞机在同一时间内接受维修的数量从原先的平均11架减少到了六架。
Fewer projects led to better focus and more on-time results. A year after changing workflow, 97% of the aircraft are now repaired on time, says Doug Keene, vice director of the air-logistics complex.
项目数量减少的结果是更专注的工作、以及更多任务的按时完成。负责空军基地后勤综合大楼的道格·基恩(Doug Keene)表示,在改变工作流程一年后,如今97%的飞机都能够按时完成维修了。
Businesses have praised workers for multitasking, 'but that isn't necessarily a good thing,' says Mr. Keene. 'When you are focused on just a few things, you tend to solve problems faster. You can't disguise the problem by looking like you're really busy.'
基恩说,企业一直赞赏员工能够同时承担多项任务,“但这不一定是件好事。而当你仅仅专注于几件事时,你往往能够更快地解决问题。你无法通过假装看上去真的很忙的办法来将问题隐瞒起来。
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