这家团购网站的发言人哈利韦尔(Nicholas Halliwell)说,该公司成功完成并投送了绝大部分顾客订购的物品。
It is unclear how widespread the delays were or which retailers suffered the most problems. Weather delays, mislabeled packages, and even errors by customers entering their own delivery information can cause delays.
不清楚这次的投送延迟影响范围有多大,也不清楚哪些零售商遇到的问题最多。天气原因、误标的包裹,甚至是顾客在填写投递信息时犯的错误,这些都可能造成投递延迟。
Kohl's, Wal-Mart and UPS said a small percentage of customers experienced delays but declined to elaborate on how many people were affected. Amazon said it was unaware of major shipping delays.
Kohl's、沃尔玛和UPS说,有一小部分顾客遭遇了延迟,但拒绝详细说明有多少人受到影响。亚马逊说,未发觉有重大运送延迟的问题。
Typically, about 15% of online shoppers who order items by retailers' specified cutoff dates don't get their packages by Christmas Eve, Forrester Research analyst Sucharita Mulpuru said. But with more gifts being shipped in the mail, the volume of errors is likely to rise, even if the percentage doesn't.
Forrester Research分析师穆普鲁(Sucharita Mulpuru)说,一般来讲,在零售商指定的截止日期前下单的网络购物者中约有15%在平安夜前收不到包裹。但由于寄送的礼物增多,出错量可能会增加,即便出错率不变。
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