'I thought that since they had stated on their website that it was guaranteed to arrive on time that I would be OK,' she said referring to Kohl's. 'Apparently I was wrong.'
她说:当时我想既然他们(Kohl's)在网站上承诺会按时送达,应该不会出问题,显然我是错了。
Kohl's said on Tuesday it would pay the full cost of all items not delivered in time. 'We are deeply sorry for disappointing our customers expecting delivery in time for Christmas,' spokeswoman Jen Johnson said.
Kohl's周二说,将为所有未及时送达的商品全额退款。该公司发言人约翰逊(Jen Johnson)说,我们让期待商品在圣诞节及时送达的顾客失望了,我们深表歉意。
Groupon Inc. sent customers an email this week suggesting they print out a picture of their present in lieu of the promised on-time delivery of the actual gift, as well as a $25 gift certificate. 'We know it doesn't make up for the disappointment of not getting your item in time for the holidays,' the email said.
Groupon Inc.本周向顾客发了一封电子邮件,建议他们打印出所购礼物的图片,暂时代替该公司承诺按时送达的实际礼物,该公司还赠送顾客一张25美元的礼品券。电子邮件中说,我们知道这难以弥补大家在节日期间无法及时收到所购物品的失望。
The deals site 'successfully fulfilled and delivered an overwhelming majority of orders,' said spokesman Nicholas Halliwell.
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