为保持用户数量呈指数增长的态势,Slack着手破除阻碍用户使用的障碍。例如,Slack计划于今年晚些时候进行一次关键的产品升级。升级后的Slack将大大简化企业IT部的工作,方便其控制企业内同时进行的不同群组聊天。Slack还在调整服务以满足不同的国际需求。
Avoiding head-on confrontation with the giants of the software industry, meanwhile, meansnot challenging their own businesses directly. “In this moment now, we have effectively nocompetition and we’re young and new enough that no one hates us yet, Mr Butterfield says.
同时,要避免与软件行业巨头产生正面冲突,就意味着不要直接向其业务发起挑战。“此时此刻,我们实际上还没有竞争者。我们是年轻的新面孔,还没有人怨恨我们,巴特菲尔德说道。
His plan for keeping it that way is to go broad rather than deep: find millions more users for theexisting service, rather than add many new functions that suck in more and more of its users’attention.
为保持当前局面,他的计划是拓宽覆盖面,而不是深化产品功能:发掘更多的客户使用现有产品,而不是增加许多新功能吸引现有客户的注意力。
“People are paying us between $80 and $100 a year [per user]. If we can get 100m people todo that, that looks like a pretty good business, he says.
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